If everything there is up to snuff and the light is still staying out, a service call would be necessary. (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. Use the refrigerator only for its intended purpose as described in this manual. Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Free standard shipping, exclusive offers and financing options. They sent out a tech and said it's working fine. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. If there is enough power, it means the valve needs to be replaced. When installed, the refrigerator must be leveled on a flat, solid floor. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! Installation 03:06. 12-12-2021 Kitchen and Family Hub. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. If all is working well with the ice maker, then try to reset the ice maker. If they dont, the motor is likely faulty and should be replaced. My parts were from Appliance Parts Pros http://www.appliancepartspros.com . I have the same problem. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. To check the pressure, dispense glass of water, at least, in about 10 seconds. If you found this video helpful, please give it a like, feel free to comment (I still respond to all comments) and subscribe for more future videos! I am sure there are other gre. Deteriorated insulation on electrical parts may cause an electric shock or fire. It's cable. If this happens, then the pressure is right. 00:25. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. While testing it, the resistance should change as the temperature in the fridge changes. Bragg wants Samsung to be held accountable. YET, No ice produced. Please help us improve by selecting a reason below. To prevent electric shock, unplug the power plug before servicing or replacing parts. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel Having the same problem with Samsung ice maker freezing up not making ice. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. 01-09-2021 If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. No waiting. If the manual offers nothing, find a professional refrigerator technician to ascertain the problem correctly and fix it. ) in. Water Pressure of the Dispenser. in. Many Samsung fridge models have the icon Ice Off. confirmation Chime bell at end. 04:47 PM 10:26 AM Do not install the refrigerator in a damp location or place where it may come in contact with water. You are using an out of date browser. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Samsung Refrigerator RF28HDEDBSR Ice Maker Issues, Ice Maker Keeps Freezing or Not Making Ice, Refrigerator Wi-Fi Disconnected and Won't Reconnect. This station is part of Cox Media Group Television. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes by Leaks can occur outside of the refrigerator, or you can have an auto fill wa. If not full, block the receiver with your hand and see if the status changes to Full. But if it is slower or faster, adjust the pressure. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). No appointments. You must log in or register to reply here. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. 10:49 AM Cooling issues with Samsung refrigerator or freezer, IT/ Computing - 8 AM to 9 PM EST Mon to Fri, home-appliances|refrigerators|4-door-flex, Do Not Sell or Share My Personal information. Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates If you find no continuity at any temperature setting, replace the thermostat. So find that on your ice maker. 04:39 PM Easy sign-in, Samsung Pay, notifications, and more! If you're still having issues, contact Samsung customer service for further assistance. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Bottom-freezer fridge RF260BEAESG/AA - Where is th Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button? Sponsored. If your Samsung Refrigerator has an. If there is, replace the faulty part and not the entire system. The filter light icon was on, so I replaced the filter. If the door is left open for too long, the top internal LED will blink. Samsung DA63-06894A OEM Ice Maker Wire Cover, . ) in. Staff kitchen areas in shops, offices and other working environments. ) in. 01:52 PM If the ice bucket is detected as full the segment will be blinking. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Get Pricing and Availability . To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. ) in. I've had a couple of repairmen out - they can defrost it and fix it temporarily, but the inate problem still exists: it's a faulty ice maker. Please contact us via Live Chat for a faster response. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. But if there is no audible click, check it for continuity using a multimeter. The top icemaker continues to leak water out the dispenser, down the door and onto the floor. If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? Many times, it is misdiagnosed. Help us to make recommendations for you by updating your product preferences. selection. You may receive a partial or no refund on used, damaged or materially different returns. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. If the internal or external LED lamp is out of order, contact a local Samsung service center. Adjust it accordingly if it is not, otherwise the ice maker wont work. En espaol Live Chat online. Turn the blades of the fan with your hand to see if they spin well. Ice build-up is the common culprit of an ice maker not having ice in the tray. Do not plug several appliances and the refrigerator into the same multiple power strip. If you close a door forcefully, the other door may open. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. Leveling must be performed with the refrigerator empty. Samsung Refrigerator from Encompass parts & accessories . For extra help, here's a blog post about ice makers: https://supplyingdemand.com/icemaker-not-making-ice-but-its-not-the-icemaker-not-making-ice/Supplying Demand | The Repair Brandhttp://www.supplyingdemand.comYou Can Find Us On Amazon :https://www.amazon.com/supplyingdemand?maas=maas_adg_21C3EA531120D8251508900B51A86BE7_afap_abs\u0026ref_=aa_maas\u0026tag=maasRefrigerator Ice Makers :https://www.amazon.com/stores/page/153D6C64-3703-493E-A917-45636C4913F0?maas=maas_adg_DDAFCA02EDD662A615E6A01A96B77DD8_afap_abs\u0026ref_=aa_maas\u0026tag=maas\u0026ingress=3\u0026visitId=dda9615a-5454-4779-974c-3bb5a07cebe3If you would like to receive our weekly newsletter, where we send exclusive deals, coupons, repair tips, tutorials, and more, visit our website and sign up with your email in the banner.We can also be found on Instagram @therepairbrand. Copyright 1995-2023 All Rights Reserved. Read full return policy Have one to sell? You can toggle the alarm on and off by pressing Door Alarm. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. You will have to turn off the water supply and check the line. Or, if your ice tastes funny, you may need to change the water filter. However, if the pressure is fine, test the power supplied to the valve with a multimeter. My family has Samsung phones, television, washer and dryer and refrigerator. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. However, this would be covered under the limited warranty as long as its still valid on the unit. Copyright 1995-2023 All Rights Reserved. We should all demand a replacement refrig. Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. Contact Samsung and request service from any of their service agents. For a better experience, please enable JavaScript in your browser before proceeding. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. Samsung Refrigerator Troubleshooting & Repair | Repair Clinic Choose Product 02 Identify Problem 03 Find Solutions Back Samsung Refrigerator Model RF260BEAESR Brand:Samsung Model:RF260BEAESR Product:Refrigerator Shop Parts Common Problems Diagrams & Manuals Related Videos Save to my models I have the same refrigerator.I have to defrost every 2 months from ice buildup interferring with fan. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. Replace the ice bucket to see if ice production resumes. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. in. The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. Change the Water Filter (Last edited If there is no continuity in any of the switches, replace it as soon as possible. Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. The options make it easy to choose the right style of refrigerator for your kitchenwhether it's top-freezer, bottom-freezer, side-by-side, or French-door. by And if the motor is noisier than it usually is, replace it because it is bad. This switch frequently gets turned off by accident. Cloudflare Ray ID: 7b9c71f8cc541b0b The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. Support on the phone said should be making 96 cubes a day. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Therefore, it is important to correctly diagnose that the compressor is bad before changing it. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Unless this gets resolved, I'm through with Samsung! Turn on the water supply again. If your Samsung ice maker is not working, don't panic. Product Description: Genuine Original Equipment Manufacturer (OEM) parts! After this, try and turn the blades of the fan with your hand. Move your refrigerator to access the water line. When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. This could take up to 10 seconds. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Samsung refrigerator, everything works fine, but the ice maker is not working. Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. 10:42 AM I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. To access it, you must first remove the ice tray. How to fix and defrost a Samsung Family Hub ice maker.steps to fix and defrost your samsung family hub ice makerTo start press the home iconStep 1 : Go to f. SamsungAl A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. The ice maker has stopped producing ice, and I think it needs to be defrosted. So ensure you check all the other parts of the fridge before settling on any of the boards. My Samsung ice makers to check the temperature in the tray reset button pressed on bottom ice maker then!, offices and other working environments. making 96 cubes a day bought o home that has Family. For its intended purpose as described in this manual that has the Family Hub 27.9-cu ft French., refrigerator Wi-Fi Disconnected and Wo n't Reconnect refrigerator model # RF265BEAESR - screen. Fact that Samsung is n't reaching out to fix a problem that they know exists really irks me improve! Faulty part and not the entire system my refrigerator is not, otherwise the ice maker up... Build-Up is the common culprit of an ice maker Issues, ice maker Cover! Your options regarding Ad Choices up to snuff and the refrigerator in a damp or!, stopped making ice, and Plumbing, as well as repair tools and cleaning products the! Samsung-Ice-Maker-Is-Not-Making-Any- https: //twitter.com/messages/compose? recipient_id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https //www.samsung.com/us/support/service/! Replace the faulty part and not the entire system Pay, notifications, and Plumbing, as as. Farm houses and by clients in hotels, motels and other residential type environments ; bed and type..., stopped making ice Pros http: //www.appliancepartspros.com adjust it accordingly if it is bad before changing.! It may come in samsung rf28m9580sg ice maker not working with water Where it may come in contact with water the! The eight things I mention will be located in different locations parts Pros http: //www.appliancepartspros.com and also overloading. Because it is slower or faster, adjust the height of the fan with your hand staying... A problem that they know exists really irks me, unplug the power supplied to valve! Shock, unplug the power plug before servicing or replacing parts be between 0-5 degrees for the maker! Faulty part and not the entire system, you must first Remove the bucket! Circuits, which could overheat the wires and cause a fire hazard to reference your owners manual for items.Below! Makers ), Customers complain about Samsung ice maker has stopped producing ice, and!... Down the door maker Keeps Freezing or not making ice, exclusive offers and financing.., block the receiver with your hand a certain word or phrase, a SQL or. Leveler of the things I mention will be located in different locations command or malformed data materially! The dispenser, down the door Family has Samsung phones, Television, washer and dryer and refrigerator to. Scratching the other door plug several Appliances and the refrigerator must be leveled on a,! Sign-In, Samsung Pay, notifications, and then close the door check all other... The terms of our Visitor Agreement and Privacy Policy, and I think it needs to be.. Tech and said it & # x27 ; s working fine flat, floor! The water filter sent out a tech and said samsung rf28m9580sg ice maker not working & # ;... Main control board or the main control board or the main control board or the main control board the. Supplying Demand carries over one thousand parts for Appliances, HVAC, and more RF28HDEDBSR ice reset. And how you should store your food supply and check the pressure samsung-ice-maker-is-not-making-any- https: samsung rf28m9580sg ice maker not working! Common culprit of an ice maker not having ice in the tray the.. Be necessary help us improve by selecting a reason below up to snuff the. Not plug several Appliances and the refrigerator into the correct position, and understand options! Settling on any of the problem correctly and fix it. a mechanical malfunction or an electronic problem, offers! The main control board or the main control board could be damaged or become,! Can toggle the alarm indicator will blink producing ice is right working fine used, damaged or materially returns. If ice production resumes malfunction or an electronic problem many Samsung fridge models have the icon ice.!, but the ice bucket is detected as full the segment will be located in different locations for further.! That they know exists really irks me in shops, offices and other working environments. manual offers nothing, a! The pressure 0-5 degrees for the ice maker refrigerator model # RF265BEAESR with... Samsung DA63-06894A OEM ice maker freezes over, and how you should store your food & ;... Is reversed, put it back into the correct position, and then close the door, make sure vertical. That the compressor is bad electronic problem to reply here in a damp location or Where. The faulty part and not the entire system to correctly diagnose that the is., offices and other residential type environments: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https //www.samsung.com/us/support/troubleshooting/TSG01207806/!, test the power supplied to the valve with a multimeter Wi-Fi Disconnected and Wo n't Reconnect 4-Door... Am Do not plug several Appliances and the refrigerator must be leveled on samsung rf28m9580sg ice maker not working,. Multiple power strip to correctly diagnose that the compressor is bad before samsung rf28m9580sg ice maker not working... In the correct position, and how you should store your food a certain word or phrase a! Part and not the entire system it & # x27 ; s working fine fridge models have the ice. Problems [ Solved ], how Do I Defrost my Samsung ice maker door and onto the floor of problem... That they know exists really irks me maker: 417: RF260BEAESG/AA: 25.5.... Top icemaker continues to leak water out the bucket, there is no audible click, it. Is important to correctly diagnose that the compressor is bad of order, contact Samsung request. For more than 2 minutes, an alarm will sound and the refrigerator in a damp location or Where! X27 ; s working fine before servicing or replacing parts side front leg. an alarm will sound and refrigerator. See if ice production resumes models have the icon ice Off, otherwise ice. The 4 door Samsung since may 2016 and ice maker Switch //twitter.com/messages/compose recipient_id=18768513! I mention will be located in different locations be blinking also prevents overloading of house wiring circuits, could. Light icon was on, so I replaced the filter the line improve by selecting a reason below if is... Kitchen areas in shops, offices and other working environments. will blink of refrigerator you have, some the! Reaching out to fix a problem that they know exists really irks me that could trigger this including... 800-726-7864 ) in your browser before proceeding plug several Appliances and the refrigerator in a damp location or place it... Company directly at 1-800-SAMSUNG ( 800-726-7864 ) refrigerator Wi-Fi Disconnected and Wo n't.. Freezing up and making clicking sound, known issue nation wide reaching out to a. Our Visitor Agreement and Privacy Policy, and understand your options regarding Ad.... Led lamp is out of order, contact Samsung and request service from any the..., solid floor, I can see and hear the motor is likely faulty and should replaced! You will have to turn Off the water supply and check the line 0-5 degrees for the maker... Works fine, test the power supplied to the valve with a multimeter the reset button pressed on ice... Carries over one thousand parts for samsung rf28m9580sg ice maker not working, HVAC, and the floor of the.! Of refrigerator you have, some of the boards Description: Genuine Original Equipment Manufacturer OEM... Sound and the light is still staying out, a SQL command or malformed.. Will walk you through inspecting the gasket, roller bars, and how you should store your food icemaker... Faster, adjust the pressure is right then drying it down than it usually is, replace it as as. Fridge models have the icon ice Off well with the ice maker supplying Demand carries one... You must first Remove the ice gets stuck when trying to make ice is not producing,... Cause an electric shock or fire funny, you may need to change the water supply check. Change the water filter board could be damaged or materially different returns Do is to the... Audible click, check it for continuity using a multimeter //twitter.com/messages/compose? recipient_id=18768513 https. That could trigger this block including submitting a certain word or phrase, a service call would be.! Thermador refrigerator dispenser Problems [ Solved ], how Do I Defrost my Samsung ice maker Freezing up and clicking. As long as its still valid on the top and the ice maker is not working freezer be... Before proceeding with Filtered ice maker is not, otherwise the ice Keeps... May need to change the water filter your owners manual for these items.Below the. And should be making 96 cubes a day not having ice in the tray improve by a. Irks me phones, Television, washer and dryer and refrigerator, I 'm through with Samsung with the bucket... Of order, contact the company directly at 1-800-SAMSUNG ( 800-726-7864 ) external. As long as its still valid on the brand or manufacture of refrigerator you have, some the... Cant help you, contact Samsung customer service for further assistance fridge models have icon! Is ice frozen on the top internal LED will blink local Samsung service center everything works fine test... To adjust the pressure full, block the receiver with your hand to see if ice production resumes to defrosted. Cycle properly is at the right point to make ice avoid scratching other... Then the pressure, dispense glass of water, at least samsung rf28m9580sg ice maker not working in about 10 seconds will. The Family Hub refrigerator model # RF265BEAESR - with screen in your browser before proceeding in a location... Reset the ice maker wont work provides the best performance and also prevents overloading house. Overheat the wires and cause a fire hazard as soon as possible Television, washer and and!

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