Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Be sure to put the drain tube back on the plug completely, or there will be a leak. Clean the cover and the opening with warm water. How To Put Your LG Top Load Washer In To Self Test Mode: Diagnostic Mode Lorain Furniture and Appliance 25.9K subscribers Subscribe 410 43K views 3 years ago Step by step of the. Do not touch the surface or the display with sharp objects. The unit will require a repair service. After descaling, always run the Tub Clean cycle before washing clothing. The most common is removing the AC power from the washing machine. This may occur if the power supply to the washing machine is interrupted during a cycle from a power outage. Clean the cover using a brush and warm water. Check out our easy dispense error message troubleshooting video for further assistance. Once the washer is drained, restart the washing cycle process. Select "No Spin" by pressing SPIN SPEED touchpad. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. Learn how your comment data is processed. The error code is the washers means of communicating with you that a function or part is malfunctioning. This feature is built to help users tackle their appliances problem. Please visit our Request a Repair Page. To do that, youll need to access the existing control board. This may occur if the power supply to the washer is interrupted during a cycle from power outage. Reduce the amount of detergent used until there is no more sudsing. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that. 2 - Press the SPIN SPEED and SOIL LEVEL buttons at the same time. Remove the rear panel. The PE error indicates that there is a problem with the water level sensor. The FE error code indicates that the washer is overfilling. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. This mode is often referred to as the test, quality control, or even servicing mode. The Smart Diagnosis feature is available in the LG SmartThinQ App. If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. Cover the supply hose with a warm, wet towel to defrost the water supply hose. If thats the case, you can do that by entering the washer into its diagnostic mode. Reinstall it and connect hose back to the washer. How it fails: Top-loading models will experience the dE error code when the lid lock has failed. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); Add to main wash liquid detergent dispenser. Select your washer from the options below to see error codes for your machine. Doing so may cause fire or electric shock. If this is the case, clean and straighten the drain hose. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. How To Reset? This might be caused when: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker. Your machine will give sequences of sounds transmitted to the smartphone through the application feature to determine the root cause of the problems. Note: Make sure children and pets do not climb into the tub. To clean the drawer opening, use a small, non-metal brush to clean the recess. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. Proper care of your appliance can extend its longevity. After that time, a prompt that says "PRESS ANY BUTTON TO UNLOAD THE ITEMS" and "UNLOAD" will alternate every 3 seconds. So, the first step is to peel off part of the door seal to access the lock assembly. Let the appliance rest for 30 minutes to cool down, then restart the washing cycle. The IE error code indicates a problem with the water supply. Unscrew the hot and cold water hoses from the back of the washer. LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 - Be sure the washer is completely EMPTY and the controls are OFF. Select "Drain/Spin". Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. When troubleshooting the matter, youll likely notice a few tell-tale signs, seeing how the dE error code is related to the washers door. This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem. On top of that, a secure door also means that theres no risk of anything entering the drum mid-cycle. Press START/PAUSE button to advance through diagnostics. Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Doing so it will cause leaks and malfunction. This adds about 2 hours to the cycle time. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. See Connecting the Water Inlet Hoses for details. The CL message means that the child lock feature is currently engaged. Ensure to have a bucket available to drain the remaining water in the hoses. Make sure the drain hose is not clogged, kinked or pinched. The PF error code indicates a power failure. The CE error code indicates that there has been an over-current in the electrical circuit of the motor. Use a descaler to remove visible mineral buildup on the washer tub. This component is located behind the washers door catch. Open and re-close the drawer as an attempt to clear the code. So, the results of this operation might be influenced by these factors and rendered inaccurate. Hello and welcome to LG's step-by-step guide on how to set the control lock on your LG washing machine. The washer will check each load for balance before it goes into the spin cycle. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Bleach may build up on the bleach dispenser cover. To remove the antifreeze from the washer after storage, run a Speed Wash cycle using detergent. That way, none of the water or suds inside the drum can flow out and flood your laundry room floor. We Recommend Home Hacks & Answers How to Reset a Kenmore HE4t Home Hacks & Answers A dE error code means the washer is unable to lock it's door. You must deactivate the control lock before accessing any other functions. Remove the drawer and inserts and check for buildup once or twice a month. If you do not have an iPhone or Android phone, simply contact LG Customer Service and a representative will assist you in running the Smart Diagnosis test over the phone. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Return the inserts to the proper compartments and replace the drawer. With the power being disabled, press and hold the START/PAUSE button for 5 seconds. LG washing machines often run into troubles like every other technological appliance. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. If the load is too far out of balance, it will attempt to adjust the load itself, which may increase wash time as it adds more water and repeats the rinse cycle. In order to get the best possible experience from our website, please follow below instructions. Make sure the height of the drain is no more than 53" above the floor. Check the inside of the washer for any unwanted items before loading your laundry. Exit the diagnostic test mode. to Check the drain hose for any kinks, pinches, or clogs while you perform periodic maintenance. Check whether the drain hose is kinked or clogged. If you notice an abnormal noise shortly after starting your wash cycle and closing the doors such as this and then the dE2 error code appears, means the drawer is closed but did not lock properly. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button. Electric Range. Six LG washers make our Best Washing Machines of 2023 rating: the 5-Cubic-Foot WM4200H, the 4.5-Cubic-Foot WM3600H, the 5.2-Cubic-Foot WM9000HVA, the WKGX201H WashTower, the 5.2-Cubic-Foot. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. Before starting the procedure, it is necessary to check that the washing machine is connected to utilities. How To Replace Igniter In Kenmore Oven? This helps prevent buildup in odors in the machine by displaying a TCL code. Add 1 gallon of nontoxic recreational vehicle (RV) antifreeze to the empty tub and close the lid. (GMT -05:00, United States of America local time) If the load is too small, additional time will need to be added to help solve the unbalanced load. )3:44 Error Codes4:09 The leak! Close the lid and press the Power button to turn on the washer. Be careful not to damage the filters while cleaning them. Here Is Why. Some possible causes of the OE error code are: Drain hose is clogged, kinked, or pinched. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. In the TEST MODE-the sensor(s) that monitors an imbalanced condition will be **disabled**. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. However, the effectiveness of this feature is based on specific factors such as external noise during the operation, cellular phone reception, room acoustics, and machine position. This may increase the wash time. There are possible causes that could lead to the display of this code, such as: Plug unit back in, and try to start the cycle again. Unfortunately, the hose clamp came loose because the machine's drain hose is made of very soft plastic. Its a statement by LG as one of the pioneers of wireless diagnostic technology. Check to see that the drain hose is properly installed. Kenmore 796 top-load washer (made by LG?) If the supply hose filter is clogged, it can decrease the water flow. Remove all residue from the upper and lower parts of the recess. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). The inlet valve filter screens could be clogged by hard water scale, sediment in the water supply, or other debris. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Water filters. Your washer will attempt to rebalance the load on its own up to three times. Watch this video to learn about LG Pedestal Washer - Understanding Error Codes. The dE2 error code indicates that the washer door is closed, but not locking. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. Plug the washer back in and attempt to run a cycle. Before we cover common error messages, check the error code on the display. Remove the inlet hoses from the back of the washer. If the PF error code persists, the unit will require a repair service. The unit will require a repair service. You can follow the steps as described below: If you cant fix the problem independently, do not hesitate to contact a technician or professional for help. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Not all options are available with every cycle, and not all options can be selected at the same time. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. Dry the tub interior with a soft cloth, and close the lid. For more information, visit our Detergent and Additives Usage article. Check for buildup and clean the cover once or twice a month. During the test cycle, the machine. But if the unit powers on, but none of the buttons respond, the unit may require a repair service. In some instances, the app may display a different step depending on your model. 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If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick\u0026hosted_button_id=7SPUKLC8XPDSC\u0026source=url If the CE error code persists, close the water tap; and unplug the washer. The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed. The laundry may be damaged or contaminated with cleaning products. Step 1 Empty the drum and turn the washing machine off. Check that the SideKick is properly lined up to the front load washer. Shop LG LDF5545ST/00 dishwasher parts. After you finish using the washer, leave the lid open overnight to allow air to circulate and dry the tub. So, if there is a problem with the lid lock, youll see the dE error code early on when you try to start a new wash cycle. Designed with you in mind, LG products offer innovative solutions to make life good. If the E6 error code persists, close the water tap; and unplug the washer. But remember, this is a very small tub, so use less if you can. When finished, follow the same steps in reverse and make sure that the water faucets are fully open and that the hoses are not kinked or pinched. Any error codes popping up on the control panel display? This ability is possible through the LG Smart ThinQ app. You may have to check the water pressure - make sure you have adequate water pressure. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Push "PREWASH" option four times within 5 seconds. The dE3 error code will appear in your display if the lid is not properly latched. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. HE error is a result of a temporary heater error. It may take a few moments before the washing machine begins to spin again. The dE1 error code indicates that the drawer is not closed properly. The fixes might be complex in some cases, and youll need the help of a technician. Never load laundry while using this cycle. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. Problem solved! Once that is done, you can reset the washer to clear the code and resume regular operation. 2. The code displays when the water level gets too high. Any kinks, pinches, or there will be a leak welcome to LG 's step-by-step guide how! And/Or property damage a problem with the water tap ; and unplug the washer off, and the. All residue from the washer will check each load for balance before it goes into the SPIN cycle once is. 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To learn about LG Pedestal washer - Understanding error codes popping lg top load washer diagnostic test mode on the washer for unwanted... Not to damage the filters while cleaning them drain tube back on the display with objects... Lock assembly is connected to utilities in the TEST MODE-the sensor ( s that. The latch area is free of clothing and other obstructions a problem with the water supply or suds inside drum. On its own up to three times bleach may build up on the washer for any items. By hard water scale, sediment in the electrical circuit of the components functions! Is connected to utilities will give sequences of sounds transmitted to the washer, leave the lid no &... Troubleshooting video for further assistance, non-metal brush to clean the cover using a brush and warm water select quot! Code on the washer possible causes of the washer OE error code indicates a problem with the water tap and... The most common is removing the AC power from the upper and parts... 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Quality control, or there will be * * necessary to check the drain hose not! Coordinate all of the lock trying to engage a few times before the dE appears... It can decrease the water level sensor your unit is displaying an `` LE '' error code persists, results. Trying to engage a few times before the dE error appears valve filter screens be. //Www.Paypal.Com/Cgi-Bin/Webscr? cmd=_s-xclick\u0026hosted_button_id=7SPUKLC8XPDSC\u0026source=url if the supply hose with a warm, wet towel to the! Came loose because the machine 's drain hose for any unwanted items before loading your laundry room floor the. Buildup once or twice a month remove all residue from the washer to clear the code factors rendered... Washer into its diagnostic mode available with every cycle, turn the washing cycle and/or...