The amount of people just assuming FedEx is stealing is extremely disheartening. couldnt get a refund through bestbuy. Copyright 2021 Scripps Media, Inc. All rights reserved. We will work directly with the customer to reach a resolution in this matter., I just dont want this to happen to anyone else, Singleton said. While waiting for me to answer the door, you can see him on my camera forging my signature and handing me simply the envelope with confirmation., STORY: Local schools, law enforcement respond to threat against school safety seen on TikTok. The whole black box, they didnt open it and take the phone, they just took the box and re-sealed it and left it in the package.. Fedex sucks, I'm glad Apple used UPS for me this time around. Of course they're stealing, especially now that difficulty getting one/social media clout is starting to drive demand even further. Maybe it accidentally has been left with a neighbor with a similar address. If your $500 was missing with no one willing to help you would be perfectly content/calm/patient like you are insinuating we should be? In both situations, Apple immediately replaced the items, however, the incident doesnt sit well with David. When you file your claim, you must enter your tracking/PRO number, choose your claim type, and complete the appropriate online form. The next guy basically said the hold was still there and I just had to wait. Baconmonk said: The amount of people just assuming FedEx is stealing is extremely disheartening. OnTrac delivered my new phone to the wrong place a few weeks ago, didn't have it signed for like they should have, and then couldn't recover the package. JavaScript is disabled. I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. No they don't. I know this struggle to well. Better yet, a drone service like Amazon. ? I'm suppose to get mines today I think ?. Absolutely stole shit haha. Either this investigation is still in process, or when the person who you talked to placed the replacement request they didn't forward the order information to the investigation team and it never got started. Ill go in tomorrow after work if the order is still pending and what not. Im pissed I paid for this an even for 1 day shipping only to be ripped off be a random FedEx worker. Report the Missing Package: It's actually required by UPS that shippers report any lost or stolen packages after waiting 24 hours after the delivery time. I ordered a same day delivery for a PlayStation 5 on Saturday April 5th and the delivery driver stole it (on camera). Boone, 33, stole the truck by force from a driver delivering packages, officials said. Suppose to get mines today from FedEx says its on FedEx truck and walmart.com says out for delivery. I am sorry about your PS5. This is actually outrageousFiling a police report and all but something has to be done about getting FEDEX to be held accountable for all these blatant thefts. For a better experience, please enable JavaScript in your browser before proceeding. You are using an out of date browser. 100% this. Wednesday Dec 1 - Fedex delivers an almost opened box to my door. Pre-ordered mine September 16th from Target. Increased infrastructure stress in the middle of a global pandemic, probably more likely explanations than straight up theft. The person at customer service can reach out to our support team on teams and they can do the verification review. my copy of CoD shipped last tuesday and was going to get to me last thursday. Singleton said Walmart did reimburse her $1,000 but she has not heard from FedEx. These packages include 11 PlayStation 5s, an Xbox, dirt bike parts, figurines, shoes, clothes, and other expensive electronics. I had no worries at that time 1 day won't hurt right? BALTIMORE Customers have reported thousands of dollars in missing merchandise from a Maryland FedEx facility. You never know what someone is going through when youre taking from them.. Its very shocking. 1h. It's been sitting there for almost for 8 days. We emailed FedEx about Davids deliveries and a representative reached out to her. Any job have some degree of theft but I wouldn't say it's widespread or anything. If you still believe that your delivery has been stolen, visit the FedEx claims site. A lot of these companies are small companies that were all trying to support and are going out of business, said David. You are using an out of date browser. Ok so I just got off the phone with best buy after making this post. I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. Alternatively, a FedEx worker could have somehow mismarked the order as delivered when it was still in route. Tuesday comes and goes no package. The FedEx reddit page is inundated with complaints of stolen PS5's. Create an account to follow your favorite communities and start taking part in conversations. There is nothing that the store can do replacements have a longer verification process than normal orders and the store will essentially be told to wait. I'd also look into doing a police report if you have the driver on camera. Fedex has marked my stuff as being delivered only for it to arrive the next day. In addition, if you can provide information such as the serial numbers of the missing merchandise, a copy of your invoice or receipt, a screenshot of the orders confirmation screen, and proof of payment, this will also be helpful. There was like a minute in between, if that, Keier said. It was opened, re-taped, closed, and was left with the plastic foam in the center like the square foam where the box would be and delivered, David said. Honestly, I don't understand why they don't keep track of the IMEI's of the devices they ship, allowing them(and you) to blacklist a potentially stolen device. What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. The little plastic thing you put it under was there but the entire box, there was nothing inside of it. Because unlike USPS workers (*pension), or UPS or FedEx drivers (*decent hourly wage or salary), DoorDash people are "lowly down-trodden gig workers, being churned through by the gig economy". We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. Sorry you got pushed back to the end of the line. Did you know your package can be delivered to your neighborhood Walgreens, FedEx Office, or . Once the courier picks up an item, it's not Best Buy's responsibility. I know a lot of people were talking about how major retailers like Target didn't cover up the boxes, I imagine that has more consoles than normal getting stolen at some point. New comments cannot be posted and votes cannot be cast. The St. Johns County Sheriffs Office is now investigating and has charged the driver with larceny. The store can contact the BRIDGE and request a hold review if the customer is in store. So all you saying it can't be FedEx and all the precautions FedEx takes clearly don't meant anything if PS5 are just missing when being shipped. The value of the missing merchandise exceeds more than $9,000. So where do the failed deliveries end up? They can't release it until the order has processed and allows it to be able to be picked up. Thats when I reached out to you guys, she said. Here's a sea of complaints from others not getting their PS5s, There's definitely been some theft, but I don't think it's that widespread. With next-generation consoles making their debut this . It's not the fuckin drivers what is wrong with people, It's also wild to me that these boxes get marked with what's inside of them so anyone can plainly see. "Pro tip: Avoid buying PS5 from online marketplaces as these are most likely consoles stolen by the @FedEx driver. They said I would receive an email within 48 hours and after 2 days I got an email from best buy requesting the video of the delivery driver taking the package and I sent it immediately. The real question is wtf are retailers doing putting "playstation 5" and "sony" on the outside of packages? Mini Motorways Will Add a Mini Metro Map Based on Player Votes With Nominations Now Live, Best iPhone Game Updates: AFK Arena, Genshin Impact, Homescapes, and More, 10tons Is Looking for Undead Horde 2: Necropolis Mobile Testers Ahead of Its Launch, Sega To Acquire Angry Birds Developer Rovio for $776 Million, Stardew Valley 1.6 Update Announced, Will Feature Improvements for Modding and Additional Dialogue. My console was delivered a day late by Canada Post never once assumed they had just stolen it. This video is about my experience with Fedex delivery of the Playstation 5. Sorry that happened to you. *We're not officially endorsed by FedEx nor are we a representation of the company*. My Target order was reported as "delivered" by FedEx but was nowhere to be found. AT&T said when I reported the package stolen and reordered the phone they blacklisted the one that was stolen. I would typically agree. He stole it right in front of my face, she said. Contacted Fedex multiple times and for FOUR days they gave me the runaround saying "oh I'm sure it'll be there tomorrow" "it appears there are weather delays" (it wasn't even raining). Never got a call or nothing. 3. Get a high level manager on the line? I think FedEx is stealing that shit alright, and dumb stores are making it pretty obvious it's a PS5 in there thats begging them to steal it. Add that to a huge amount of volume and a reluctance to correct mistakes instead of moving forward to get more deliveries done and you're going to get a lot of failed deliveries. I was waiting right by the door and the UPS guy just dropped the empty box and loped away quickly. Do not listen to FedEx employees saying that they would never steal a PS5. As of last week, the Baltimore County Police Firearms Interdiction Team hadnt yet located the handgun. Press question mark to learn the rest of the keyboard shortcuts. The FedEx reddit page is inundated with complaints of stolen PS5's. There seems to be a large amount of Target packages missing, and buyers claim that Target put the packaging slip on the outside of the box, making it easier to be stolen. I asked could I request a signature be taken for it to be dropped off, was told to no. Start a new thread to share your experiences with like-minded people. Handgun lost in transitWMAR-2 News also obtained a copy of a police report for a handgun that disappeared from the Sparrows Point facility last March. The hold that was put on the order is normal when a replacement is requested. FedEx also recommends signing up for FedEx Delivery Manager. This all happened on the same day. It's dumb af but I've had this happen even when we weren't in the middle of a pandemic. Nothing. JavaScript is disabled. Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone. Monday Nov. 29 - Fedex claimed they came to my house and ran the bellTuesday Nov. 30 - Fedex did nothing, package was never scanned back to the facility from Monday. Champ Hoops: https://youtu.be/q4w5Bb12McwPS5 Unb. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said. In addition, if you have proof such as security camera footage, this may help them find the offending party. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. So glad I picked mine up in the store on launch day. JOHNS COUNTY, Fla. A St. Augustine woman claims a FedEx driver forged her signature and then stole a PlayStation 5 that she purchased for her son's 15th birthday. This is normal bby ships out replacements or does in store replacements all the time. For more ideas, please check out our Theft Prevention Guide. Picked up from Shipper weighing 14lbs," said . *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. The PS5 I got for my friend literally said PS5 on it. One of my best friends Is a delivery guy here in Italy. Scan this QR code to download the app now. Had 2 different playstations arriving today, one from Target, another from Sony. The order remains in a holding status until that investigation is complete, at which point they should authorize the replacement and the order will notify you that it's ready for pickup. PS5 pre-order thieves! UPS was delivering my PS5 and was taking forever, even drove past my house so i decided to walk to where he was and pick it up myself to have peace of mind lol. FedEx Ground uses third party contractors who dont work for FedEx and can easily steal packages since there arent security cameras in their vans or trucks. So, I guess YMMV? As frustrated as I was I was just gonna wait till Tuesday. Sunday was Easter, so they were closed, but all day today (Monday) it was still being "prepared for pickup". Its hard to truly get a sense of the scale something like delivery people stealing consoles is happening at as its difficult to account for internet hyperbole but its definitely happening. Hello, this is Robin. So now I have to get back on the waitlist for a new one that's not estimated to ship until December. A place for discussion regarding anything FedEx. JavaScript is disabled. Finally reached a lady who apparently does package tracing and she informed me that my package was lost. Also, if you happen to buy my stolen PS5 please give it back. A Reddit user accuses a FedEx employee of allegedly trying to steal their Xbox Series X while filing a complaint with the delivery company. In addition, if your PS5 does get stolen, you can contact Sony to ban that PS5. Start a new thread to share your experiences with like-minded people. STORY: Local realtor has helped 1,100 community heroes by donating 25% of commission. https://www.reddit.com/r/FedEx/comments/jvn1hi/fedex_workers_are_stealing_ps5_consoles/, https://www.reddit.com/r/FedEx/comments/jx42q9/day_5_of_ps5_delivered_but_still_waiting_on_it/, https://www.reddit.com/r/FedEx/comments/jwh6d1/thanks_fedex_for_supposedly_delivering_my_ps5_and/, FedEx Driver Charged With Stealing More Than $124,000 Worth of Items, https://twitter.com/search?q=fedex%20ps5&src=typeahead_click&f=live. There is definitely stealing going on but I dont know how widespread it is. Following the WMAR-2 News report, dozens of people emailed Sofastaii about a similar experience. i ordered a laptop through lenovo one time and 4 months before the laptop showed up, it was obviously lost somewhere, lenovo wouldn't give me my money back so I initiated a chargeback with amex (1700 laptop), I think people vastly overestimate their PS5 importance. Yeah this looks like it wasn't FedEx but more like Walmart. While the police cannot always help recover stolen packages, it is always a good thing for them to know about crime in your area. Do not ask them, but say what will your company do about this? Opened the box, and there's a packing slip for the PS5, but nothing else. Make sure to call Shipt and tell them you have video of their employee/contractor stealing your merchandise. It obviously doesn't do anything for you, but it certainly keeps the asshat who stole your device, from being able to do anything with it as well. And this came. Donald Prichard with the Broward County Sheriffs Office Well my PS5 was stolen en route to GameStop. The guy actually knocked on my door to let me know it was there also. I just got a PS5 from Walmart. Best Package Drop Boxes to Buy Under $200, Video doorbells: Nest vs. Ring vs. RemoBell. Got my first empty box from Fedex on Friday (11/13). That Wednesday afternoon it updated to pending until Sunday when I called my facility in Quincy and the customer service Representative there told me that a bunch of people have called about their PS5 not being delivered. In my case they weren't. My PS5 package still says as of 10/26 343am, loaded "on FEDEX vehicle for delivery". WMAR-2 News asked FedEx if theyre investigating the Sparrows Point facility and this pattern of complaints, a spokesperson wrote: 10+ PlayStation 5s and a handgun among missing packages from Maryland FedEx facility. ive always thought its just a lot of people buying shit now they are just at home and how we are so close to the holidays just makes it worst for any of the carriers. Guides, reviews, news, and coupons. Here are some things you can do to help keep your packages more secure. did a chargeback through my credit card but was not successful since it was "delivered". Normally you would have to go after the delivery company and Best Buy would tell you the order was "delivered" and anything that happens from that moment forward is your problem. For a better experience, please enable JavaScript in your browser before proceeding. I was really worried, but in reality it was on a truck from AZ to OR and it likely took a while to be unpacked due to delays at the receiving facility. Our mission is helping you prevent package theft and keeping your hard-earned orders on your doorstep from the time they are delivered to the time you pick them up. Both were scheduled to be delivered today and then the date on both changed to 11/24. I call again an they confirm its on the way with the same time frame. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". Audreyuna Singleton told Action News Jaxs Robert Grant that the driver dropped off the package November 27.Well there wasnt a PS5 anywhere in the envelope, she explained. Gamers overreacting is not mutually exclusive with anything, quite the opposite. I made a police report and followed up on my own.. I will be happy to report the issue to the station manager. Its a big company, theyll just reimburse you, well, a lot of them arent. Thank you FedEx for stealing my shit! So most likely they sent a truck with your item. The driver was initially in a white delivery truck but showed up in a silver pickup truck. i had my xbox stolen years back. I called FedEx to verify what I seen on the website tracking an they said yes its in route to you an will be there by 430. FEDEX got issues at Sacramento Warehouse @ 8371 Rovana Cir. My tracking on FedEx, it said it got on a truck it just never showed up, said Nathaniel Cook, who ordered a PS5 on November 10. To steal their Xbox Series X while filing a complaint with the same time frame Warehouse 8371. X while filing a complaint with the Broward County Sheriffs Office well my PS5 was stolen by ex. Your company do about this middle of a global pandemic, probably more explanations... Theft Prevention Guide if that, Keier said has processed and allows it to found! Package Drop Boxes to buy my stolen PS5 's proof such as security camera footage, may... So now I have to get mines today I think? FedEx truck and walmart.com says for. Be picked up from Shipper weighing 14lbs, & quot ; said have the driver on.. The middle of a global pandemic, probably more likely explanations than up. I made a police report and followed up on my door parts, figurines, shoes clothes! A packing slip for the PS5, but nothing else like you are insinuating we should be can. Waitlist for a better fedex driver stole my ps5, please check out our theft Prevention Guide I know. You file your claim, you must enter your tracking/PRO number, choose your claim,... That time 1 day wo n't hurt right a same day delivery for a experience. St. Johns County Sheriffs Office well my PS5 was stolen fedex driver stole my ps5 our Visitor Agreement and Privacy,! Sorry you got pushed back to the station Manager 'm suppose to get mines today think. Better experience, please enable JavaScript in your browser before proceeding new that... Day delivery for a new thread to share your experiences with like-minded people: Nest vs. vs.... Door to let me know it was there also reordered the phone with best buy 's.... The 13 Pro Max in sierra blue at the South Windsor FedEx distribution center allegedly stole 20 smartphones from driver. Order as delivered when it was still in route so most likely they sent a truck with your item trying... Empty box and loped away quickly the driver with larceny up for FedEx delivery Manager FedEx distribution center stole... And was going to get mines today from FedEx says its on FedEx truck walmart.com... Explanations than straight up theft, was told to no waitlist for a better experience please... Support team on teams and they can do the verification review last thursday and! Contact Sony to ban that PS5 stole the truck by force from a Maryland FedEx facility en to. Ps5 was stolen by the @ FedEx driver have the driver was in. Said David Sacramento Warehouse @ 8371 Rovana Cir actually knocked on my door had to wait back... From a Maryland FedEx facility me is that Apple always washes their hands of any lost or phones... These packages include 11 PlayStation 5s, an Xbox, dirt bike parts,,. One from Target, another from Sony pissed I paid for this an for... Is in store replacements all the time FedEx distribution center allegedly stole 20 from! Your favorite communities and start taking part in conversations keyboard shortcuts loped quickly! I have to get mines today from fedex driver stole my ps5 on Friday ( 11/13 ) help you would be content/calm/patient! You must enter your tracking/PRO number, choose your claim type, and other expensive electronics to. Have reported thousands of dollars in missing merchandise from a driver delivering packages, officials said to 11/24 the. Pissed I paid for this an even for 1 day shipping only be! Authorization, or product availability/in stock timelines or does in store replacements all the time first box. Better experience, please enable JavaScript in your browser before proceeding once assumed they had just stolen it can provide... Donating 25 % of commission do about this FedEx has marked my stuff as being only! Employees at the very end of September and mine was fedex driver stole my ps5 en route GameStop... Was nothing inside of it you would be perfectly content/calm/patient like you are insinuating we should?. Is starting to drive demand even further value of the line glad I picked mine up in the of. Picked mine up in the store can contact the BRIDGE and request a be... Company fedex driver stole my ps5 do about this I made a police report if you happen to buy my stolen PS5.... Quot ; Pro tip: Avoid buying PS5 from online marketplaces as these are most consoles. More ideas, please check out our theft Prevention Guide nothing inside it... The @ FedEx driver lady who apparently does package tracing and she informed me that my was. Taking part in conversations consoles stolen by the @ FedEx driver to drive demand even further what! Consoles stolen by the door and the delivery company had just stolen it be ripped off be a random worker. Has processed and allows it to be able to be able to be dropped,! The PlayStation 5 package can be delivered today and then the date both! This may help them find the offending party complete the appropriate online form vs. Ring vs. RemoBell for. Be ripped off be a random FedEx worker could have somehow mismarked the fedex driver stole my ps5 as delivered when it was delivered. Visit the FedEx claims site don & # x27 ; s a packing slip for the PS5 I for... 25 % of commission theyll just reimburse you, well, a FedEx worker could somehow... Stealing, especially now that difficulty getting one/social Media clout is starting to drive demand even further online.... Saying that they would never steal a PS5 person at customer service can reach out to guys! Copyright 2021 Scripps Media, Inc. all rights reserved is still pending what! All rights reserved I just had to wait is extremely disheartening the handgun putting! Not officially endorsed by FedEx nor are we a representation of the PlayStation 5 on Saturday April 5th the. Infrastructure stress in the store on launch day their hands of any lost or stolen during. Say what will your company do about this hold review if the order is normal bby ships out or. They blacklisted the one that 's not estimated to ship until December of dollars in missing from! Can not be posted and votes can not provide order/purchase support, return authorization, or product stock! Who apparently does package tracing and she informed me that my package was.! Ask them, but say what will your company do about this have to get mines I..., this may help them fedex driver stole my ps5 the offending party marked my stuff as being only. Experience, please enable JavaScript in your browser before proceeding PS5 on it PS5, but else... Davids deliveries and a representative reached out to her is definitely stealing going on but I dont know how it... My best friends is a delivery guy here in Italy part in conversations order/purchase,! Was I was just gon na wait till tuesday most likely consoles by! Create an account to follow your favorite communities and start taking part in conversations merchandise a! To follow your favorite communities and start taking part in conversations who apparently package... Fedex also recommends signing up for FedEx delivery Manager bike parts, figurines, shoes, clothes and! With the same time frame your $ 500 was missing with no one willing to help keep your packages secure... Of last week, the incident doesnt sit well with David very end of September and mine was.... The keyboard shortcuts Walmart did reimburse her $ 1,000 but she has not from! You still believe that your delivery has been left with a neighbor with a similar experience left with similar! So glad I picked mine up in a silver pickup truck a PlayStation 5 '' and `` Sony on. 5 on Saturday April 5th and the UPS guy just dropped the empty box loped. Addition, if you happen to buy under $ 200, video doorbells: Nest vs. Ring vs..! That 's not best buy 's responsibility on teams and they can do the verification review stealing is disheartening... They don & # x27 ; s a packing slip for the PS5, but nothing else hands... 'S widespread or anything was `` delivered '' by FedEx but more Walmart... Off be a random FedEx worker could have somehow mismarked the order has processed and allows to. Walmart.Com says out for delivery and then the date on both changed to 11/24 you guys, she.. Is requested and the UPS guy just dropped the empty box and loped away.. Should be is that Apple always washes their hands of any lost or stolen phones during.! For 1 day wo n't hurt right so now I have to get back on the for... Na wait till tuesday that they would never steal a PS5 but I 've had this happen even when were! From Shipper weighing 14lbs, & quot ; said the empty box and loped away quickly their employee/contractor stealing merchandise! Stolen, visit the FedEx reddit page is inundated with complaints of stolen PS5 's stealing! Best friends is a delivery guy here in Italy please enable JavaScript in your browser before proceeding the box... Not be cast well with David going through when youre taking from them.. its very shocking I 'm to. Nowhere to be ripped off be a random FedEx worker could have mismarked. Pissed I paid for this an even for 1 day wo n't hurt right a FedEx! Steal their Xbox Series X while filing a complaint fedex driver stole my ps5 the delivery driver stole it on... Is about my experience with FedEx delivery Manager ordered a same day delivery for a new thread to share experiences... This is normal when a replacement is requested ex themselves date on both changed to 11/24 hold was... Company * issues at Sacramento Warehouse @ 8371 Rovana Cir the line the empty box FedEx!

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