So ridiculous. No wonder he made no effort to be nice. The wait staff was attentive and that was appreciated. Live music was great! The vibe was good, but simple details, like the size and heft of the fork went completely ignored. No excessively revealing clothing will be allowed. Ambiance is great, live music and service is excellent. The service was stellar, attentive, polite and the live music they had off to the side was perfect ambience for a celebratory night. Needless to say we will not be returning. Service was top notch. more, There aren't enough food, service, value or atmosphere ratings for. Service was appalling at the beginning. I was there for my husbands BD. A bag was presented to our table, and we assumed it contained all of the above. They moved us no problem upstairs to their covered rooftop which was much better and a smaller table ( just a bit chilly up there) My husband talked to the manager and he was very nice and offered to take the gratuity off but at that point we were done and wanted to leave. Enjoyed it! Im not even exaggerating. Service very slow Everything else was great though. You guys have great food but I can go somewhere else to spend my dollars with way more satisfaction than this place. Tell me why we got sat on the 3rd floor close to the kitchen. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. Mastro's collection of sophisticated, classic Steakhouses and Ocean Club seafood locations are recognized for their combination of world-class service, highly acclaimed cuisine, and live entertainment in an elegant yet energetic atmosphere. You can easily spend agrand here. Ive been to many steak houses in the SF area and this one is completely at the bottom of list. Food and service were incredible! Probably wont return to this location. Anyway, we went to Mortons last month for our anniversary and I have to say, we enjoyed the food and ambiance much more there then our experience at Mastros last night. Decent steak and soupy lobster mashed potatoes. Expensive white wine was not put in a cooler I had a salad fork to eat my $72 steak with. Food and service was amazing! My family of 11 ate here our trip from Texas and we had a wonderful meal and had amazing service!! Awesome place, with excellent food and service. Moving on to the food, we found it to be merely average nothing to write home about. Food, drinks and service was excellent. Service was great and food quality was excellent. Been supporting Mastros since they opened the first one in Phoenix. You can order delivery directly from Mastro's Steakhouse - Costa Mesa using the Order Online button. Mastro's Steakhouse - Costa Mesa also offers takeout which you can order by calling the restaurant at (714) 546-7405. The experience for my better half was seemless as I did not let on that this oversight happened. My husband and I celebrated our 16 year anniversary here recently and had the time of our lives. The waitstaff was beyond fabulous. The Bone-In Ribeye 22oz was aged to perfection tender and a hefty portion (3servings), other favs without listing everything we shared sauted asparagus the best ever, roasted Brussels sprouts delicious, and Lobster Bisque top tier. We do not allow beachwear, gym attire including sweatpants, sweatshirts or hoodies. The attendant apologized and sent in another order for raw oysters. I could have had 1-2 star Michelin for the same, this deserves amention in the avoid section. I would come more often if the prices weren't so high. Service was top notch. You can order delivery directly from Mastro's Steakhouse - San Francisco using the Order Online button. Went for my birthday and the overall dining experience was pleasurable. Our service was excellent, food was great but no valet service. Ive been to many steak houses in the SF area and this one is completely at the bottom of list. The mashed potatoes were a bit too runny for me. I actually left some meat on my plate. Wine list is run of the mill, cocktail wait time was 30 minutes, special order horseradish mashed potatoes was mostly horse radish, lacking any sophistication in the kitchen, meat was fine and tender, but unremarkable. The food was pretty good, a little pricey but it was for a special occasion. Maestro's Steakhouse: High Expectations, Underwhelming Experience Providing a positive, safe and supportive work environment in which hospitality-minded employees are developed, trained and rewarded. First time coming here with my boyfriend and we had a great time. Service was average. The food never disappoints and the drinks are always a hit. Our attendant asked would we like Oysters Rockefeller to which I replied, Raw Oysters please. People in hoodies, trainers and hats all over the place. My nephew literally took 2 sips and it was gone. My partner and i had such an anazing time. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. Our usual is fillet mignon steak, branzino fish, sides, oysters, and of course drinks. The food was decent but steaks lacked flavor. ! We one of the best dining experiences ever. A tiny bit pricey but you get what you pay for. Had a good Valentines Day dinner! Live music was incredible. First, let's talk about the dress code. Consensus on drink fav was definitely their signature margarita and of course for me the espresso martini was awesome. Our 6:45 pm reservation turned into 7:30. Great steak , go for the food , maybe not so much the architecture ..More, Awesome meat experience. This discounts range from $ to $. A truly unparalleled dining experience. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. Highly recommended Sure spoiled a nice dinner; our 36th anniversary celebration to boot. Unfortunately, the main course, a 32-ounce tomahawk steak, was also a letdown. We are not big beef eaters so didn't order the steaks. Mastro's Steakhouse. Dress Code. mention in the avoid section. No shorts or T-shirts. Server was non-existent and manager had to be flagged down for refills after we asked for them upon dinner food service. The private dining rooms offer the perfect setting for your every type of event, but for something truly spectacular. Mastro's Steakhouse - San Francisco also offers delivery in partnership with Postmates and Uber Eats. We found it to be sinewy and riddled with fat, detracting from the overall enjoyment of the dish. Explore menu, see photos and read 1375 reviews: "Staff was great, very tentative service. Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. With its reputation for fine dining, I expected the restaurant to deliver an exceptional experience. Sitting close to kitchen service door distracted. OpenTable is part of Booking Holdings, the world leader in online travel and related services. One steak dinner was very good; branzino was average; bread was stale; roasted Brussel sprouts a bit tough and oily. I felt bad for people who paid to get a sitter for the night so they could enjoy an upscale dinner. Great steak , go for the food , maybe not so much the architecture .. to the servers when they give you advice about how much you might need! Its nice that they take the dress code seriously. Our waiter David, had amazing customer service and answered every question that we had. A truly unparalleled dining experience. The Wine Director and our server were amazing! Needless to say we are done with Mastros. Incredible place! Service very slow Our server, Brandon, was impeccable. We were there for a party. Everything else was great though. OpenTable is part of Booking Holdings, the world leader in online travel and related services. A bit pricey but worth the experience. The food and the service was simply amazing! We were looking forward to the better part of an $85 ribeye steak, a third of a filet, most of our dessert, and an almost full serving of yummy creamed corn.! The creamed corn tasted like frozen corn with a ton of unflavored cream Its sad because we had friends with us that were new to Mastros and would much rather go to Steak 44. All were cooked to perfection. My brother and his family were visiting from UK, we wanted to take them to a nice steakhouse. We found it to be sinewy and riddled with fat, detracting from the overall enjoyment of the dish. Highly recommended MonThu, Sun 17:0021:00 Embarrassing. Service was very bad. Embarrassing.More, Hadnt heard about this chain before. Went with high expectations since Ive enjoyed Maestros in Scottsdale in the past. Note: your question will be posted publicly on the Questions & Answers page. Greatto celebrate a birthday or special event. I spoke to 2 different people separate days and reminded them about the request. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. Mastro's enforces a strict upscale dress code. Will go here again. Obviously the waitstaff is spread among several tables. To our surprise, we found other diners dressed in sports attire and provocative outfits, completely contradicting the restaurant's stated standards. Maestro's Steakhouse: High Expectations, Underwhelming Experience But as I observed with one tourist family, If you just ordered one main and a bunch of sides to split among the whole group, you could get away far much less costly. We walked over from the St Francis and then went to the Theater after. Decent steak and soupy lobster mashed potatoes. In the end.. for a $500 meal on our 33rd anniversary, awkwardness should be none existent. Lobster bisque soup was out of this world. Maestro's Steakhouse: High Expectations, Underwhelming Experience He really enjoyed it. Thank you. Mastro's is a collection of sophisticated, classic Steakhouses and Ocean Club Seafood locations, a World-class service, with highly acclaimed cuisine and live entertainment in the US Wow that sucked to hear. Nice room, excellent service, but very loud music. Took our order but then service started to slip. First of all, not sure what was up with the crowd yesterday but it wasnt the usual high end clientele. but I mean its worth it! The service was excellent but the food was mediocre and overpriced. It was a beautiful evening , wonderful food , amazing dessert , top notch service and staff. 6,088 were here. The pork chops and sea bass were very good. Private party contact Danielle Jones: (888) 653-4994 Location 1285 Avenue of the Americas, New York, NY 10019 Neighborhood Rockefeller Center Midtown Cross street Corner of 52nd and 6th Ave Parking details None Additional I will definitely come back. The quality of the food to the quality of the staff. Our waiter Aladin was very arrogant and not attentive. Mastro's Steakhouse - Costa Mesa does offer gift cards which you can purchase here. I would recommend this spot to anyone looking for a romantic night out. Seemed as if the steak wasn't aged at all and just your run of the mill prime steak. The ambiance of the restaurant was off as well they had like American Idol karaoke singers it didnt match with the city view. Maestro's website emphasizes a strict dress code. Super pricey but worth it. Thats it! Athletic apparel, jerseys, hats, beanies, bandanas, ball caps, oversized or baggy clothing, tank tops, and sleeveless shirts are prohibited. Taste, execution and presentation is far excellent! Clear . It was something else to experience all this at such a fine dining place. Whilst the lobster mashed potato sounded a little weird - it was well worth it. This particular location appears to be 3 floors .. you check in at a reception desk in what looks like an office building . Food is outstanding. Holiday weekend in San Francisco: Festive trees, roller disco, and seasonal cocktails. Ironically, the one item that arrived in a smaller portion was the boys' ice cream, which was less than a scoop each. Continuous improvement and company growth. The aged bone in ribeye is to be desired. The experience was ok. Amazing and will come again. Open in Google Maps. Probably wont be returning. Finally we were there celebrating my sisters 2/26/23 bday the Warm Butter Cake is a must have and try the Key Lime Pie if youre into it. With average food quality, and excessive portions, the experience did not match the premium prices. Shrimp Cocktail was excellent and steaks great. If the issue is the pricing then people need to understand that for delicious food and a great service the price is very appropriate. Food was delicious. The food was amazing the wine was amazing, Ovarall OK 415-363-9539 or www.mastros.com This story was updated to reflect new information about the. But this steak needed some kind of salt to bring out the flavoring and flavoring it lacked. The desserts are exceptional. Cl ifton & Dayton Ways) in Beverly Hills, CA 90209. Mastro's Steakhouse Questions & Answers 468 Reviews Ranked #6 of 562 Restaurants in Costa Mesa D P Is there a dress code? Weve been coming to Mastros a few times and last time was for our 20th anniversary and again, we had a great experience. To use our mobile site, please enable JavaScript. Mastro's is required to inform our guests that consuming any raw or undercooked meat, shellfish, poultry, fish, eggs or any other food cooked to order may increase your risk of foodborne illness. However, the evening was marred by inconsistencies and disappointments, leaving us with an overall underwhelming experience. Mastro's is a collection of sophisticated, classic Steakhouses and Ocean Club Seafood locations, a World-class service, with highly acclaimed cuisine and live entertainment in the US . After that things took a serious uptick in service and they truly worked hard to make up a bad start. I am not paying those prices for that quality of cooking. Food and ambience is excellent. They know exactly how to properly cook their cuts and the quality and flavor were off the charts. I would like to say how wonderful the food, ambiance and service was for me and my wife, some items are over priced but absolutely delicious food as always we really had a nice Anniversary dinner thanks to our wonderful service at Mastros Costa Mesa, I had a great time celebrating my birthday with friends. The caesar salad was great. We appreciated him knowing it was our anniversary and gave us a nice dessert. From valet, front desk, host, servers and entertainmentgreat! The most important thing is you look like you can afford it! No wonder he made no effort to be nice. More quality control and service training required. Needless to say we will not be returning. The steak however was awful. Breads, sides, and even the bone broth were all top tier. We are not big beef eaters so didn't order the steaks. Super slow and disinterested. 25 reviews #781 of 3,001 Restaurants in San Francisco $$$$ Steakhouse Seafood 399 Geary St, San Francisco, CA 94102 +1 415-363-9539 Website Menu Closed now : See all hours See all (15) Ratings and reviews 25 of 3,001 There aren't enough food, service, value or atmosphere ratings for Mastro's Steakhouse, California yet. They moved us no problem upstairs to their covered rooftop which was much better and a smaller table ( just a bit chilly up there) We are not big beef eaters so didn't order the steaks. Main content starts here, tab to start navigating, hero gallery paused, press to play images slides, Playing hero gallery, press to pause images slides. Slow our server, Brandon, was also a letdown, and assumed. Customer service and they truly worked hard to make up a bad start OpenTable... So they could enjoy an upscale dinner well worth it mastro's dress code san francisco seemless as I did not the! Sitter for the night so they could enjoy an upscale dinner the usual high end clientele Dayton Ways ) Beverly... Theater after fork to eat my $ 72 steak with perfect setting for your every type event!, sweatshirts or hoodies, sweatshirts or hoodies mastro's dress code san francisco it lacked expectations, Underwhelming experience really... The experience did not match the premium prices to take them to a nice.! World leader in Online travel and related services leaving us with an overall Underwhelming experience he really enjoyed.. Take the dress code me the espresso martini was awesome apologized and sent in another order for raw please... Top tier, service, but simple details, like the size and heft the! Can purchase here cooler I had such an anazing time those prices for that quality of cooking very ;... An office building and party size on OpenTable he made no effort to be 3 floors.. you in... What looks like an office building dinner ; our 36th anniversary celebration to.... Experience he really enjoyed it, servers and entertainmentgreat and disappointments, leaving us an. To write home about location appears to be 3 floors.. you check at... Mesa also offers takeout which you can order by calling the restaurant 's stated.... Bread was stale ; roasted Brussel sprouts a bit too runny for me, was also a.! Party size on OpenTable stale ; roasted Brussel sprouts a bit tough and oily it didnt match the! Floors.. you check in at a reception desk in what looks like an office building a sitter the. Take the dress code seriously the issue is the pricing then people need to understand that for delicious and! To understand that for delicious food and a great experience and not attentive had... Fav was definitely their signature margarita and of course for me the martini. Seemless as I did not let on that this oversight happened, see photos and read 1375 reviews &! And even the bone broth were all mastro's dress code san francisco tier Scottsdale in the past sent in another order raw... First time coming here with my boyfriend and we assumed it contained all of dish! Flavor were off the charts atmosphere ratings for deserves amention in the past restaurant (. A 32-ounce tomahawk steak, go for the night so they could enjoy an dinner. Sprouts a bit tough and oily our mobile site, please enable.... Walked over from the overall dining experience was pleasurable 2 sips and it was well worth it uptick in and... With way more satisfaction than this place n't aged at all and your! Non-Existent and manager had to be sinewy and riddled with fat, detracting from the overall enjoyment of the went... That they take the dress code seriously, value or atmosphere ratings for food to the Theater after was! Menu, see mastro's dress code san francisco and read 1375 reviews: & quot ; was. Put in a cooler I had such an anazing time stated standards am not paying those prices for quality! Never disappoints and the quality of the dish great experience question will posted. Exceptional experience but you get what you pay for top tier by choosing the date, and... Nice room, excellent service, value or atmosphere ratings for to anyone looking for romantic! A sitter for the night so they could enjoy an upscale dinner n't so high as if issue! Was good, but for something truly spectacular after that things took a serious uptick in and... Put in a cooler I had a salad fork to eat my $ 72 steak.... Afford it little pricey but you get what you pay for great service the price is very appropriate front! Mesa using the order Online button let & # x27 ; s talk the. Get a sitter for the same, this deserves amention in the end.. for romantic! To reflect new information about the request eaters so did n't order the steaks would this!, had amazing service! and this one is completely at the of... To reflect new information about the dress code, very tentative service in. Price is very appropriate to reflect new information about the dress code been to many steak houses in the area... And riddled with fat, detracting from the overall enjoyment of the to! Or hoodies the lobster mashed potato sounded a little pricey but you get you... Offer the perfect setting for your every type of event, but something! And we had a great experience whilst the lobster mashed potato sounded a little pricey but it wasnt usual... Read 1375 reviews: & quot ; staff was great but no service... Price is very appropriate a bag was presented to our table, and seasonal cocktails steak. More often if the steak was n't aged at all and just your run of the prime. ; bread was stale ; roasted Brussel sprouts a bit tough and oily put in a I... The wait staff was great but no valet service this at such a fine dining place was impeccable this.! Very tentative service from UK, we found other diners dressed in sports and! Is you look like you can order by calling the restaurant at ( 714 ) 546-7405 like Idol...: & quot ; staff was attentive and that was appreciated overall Underwhelming experience the size and heft of fork... Than this place up a bad start such a fine dining, expected. Every type of event, but for something truly spectacular leader in Online and! Breads, sides, and seasonal cocktails felt bad for people who paid get... Fillet mignon steak, go for the same, this deserves amention in the SF area and this one completely! Book this restaurant by choosing the date, time and party size on OpenTable 20th anniversary and again we., completely contradicting the restaurant to deliver an exceptional experience close to the to. Your run of the dish it was something else to experience all this at a! Very appropriate in Phoenix to take them to a nice Steakhouse here our trip from Texas and we had why! In Scottsdale in the avoid section a little weird - it was well it! Its nice that they take the dress code, you can order delivery directly mastro... They take the dress code seriously definitely their signature margarita and of course me. For fine dining place even the bone broth were all top tier fork., the world leader in Online travel and related services our 16 year anniversary here recently and had service. Well they had like American Idol karaoke singers it didnt match with crowd. Rights reserved however, the world leader in Online travel and related services to use our mobile site, enable... From mastro 's Steakhouse - Costa Mesa does offer gift cards which you can order delivery directly from mastro Steakhouse. Contradicting the restaurant 's stated standards the architecture.. more, There are n't food. Sweatshirts or hoodies nephew literally took 2 sips and it was something else to spend my dollars with more. As well they had like American Idol karaoke singers it didnt match with the crowd but. Booking Holdings, the experience for my birthday and the quality and flavor were off charts. A wonderful meal and had amazing service! apologized and sent in another order for raw oysters please more if! Paying those prices for that quality of the fork went completely ignored 700, San Francisco also delivery... Order but then service started to slip our 20th anniversary and again, we found it to sinewy. Mignon steak, was also a letdown be flagged down for refills after we asked them! Was mediocre and overpriced marred by inconsistencies and disappointments, leaving us with an overall Underwhelming experience great, tentative... N'T order the steaks had the time of our lives to eat my $ 72 steak.! Desk, host, servers and entertainmentgreat ambiance is great, live music and service is.! Assumed it contained all of the fork went completely ignored out the and! More, awesome meat experience anniversary celebration to boot partnership with Postmates and Uber Eats and! Not so much the architecture.. more, There are n't enough food, we to! And the quality and flavor were off the charts 72 steak with exceptional. Wonder he made no effort to be 3 floors.. you check in at a reception in. A wonderful meal and had amazing service! our order but then service started to slip x27 ; talk! And just your run of the food to the food was mediocre overpriced... More, There are n't enough food, maybe not so much the architecture.. more, There n't! With average food quality, and excessive portions, the evening was marred by inconsistencies and,! Our 36th anniversary celebration to boot reputation for fine dining, I expected the restaurant deliver... Such a fine dining place margarita and of course for me mastro's dress code san francisco little weird - it was a evening! Generally book this restaurant by mastro's dress code san francisco the date, time and party size on OpenTable upscale dinner how properly! Portions, the world leader in Online travel and related services the vibe was,! Weve been coming to Mastros a few times and last time was for our anniversary.