Data privacy and security practices may vary based on your use, region, and age. My complex racks on a few other bills like water and trash as well, so the cost varies sometimes. Click the blue Sign Up link which is located to the left of the Log In button. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. The Manager of your community can send details of special deals and promotions from local businesses that service your community. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Version 5.4.1 - . If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Submit Give your residents access to what matters most. Join thousands of other operators. Sign In Register . Your community can choose from our free template to a multi-page template with additional.. Apartment owners can view a live customer account. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app. Inspections - Complete move-in, maintenance, and other inspections right from your mobile device. Reserve Amenities - Schedule amenities at your property. Touch ID Login - After initial setup, securely log in to the app by scanning your finger print. Face ID Login - Authenticate with your face with iPhone X+. 3D Touch Support - Quickly pay rent, submit a maintenance request, or view your balance by tapping and holding the app icon. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Easily access the industrys most accurate and reliable rent and occupancy data. Email. Pay Rent Online! Looking for forms or important community information? Submit and track maintenance requests anytime, anywhere. Eliminate data entry Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. We plan to add more soon such as contractors. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Password. My Community VIP gives you the services needed to create a successful resident parking policy. The system is tailored for use by property owners, committee members and if desired, tenants. Quickly share community announcements and events in one central location. Resident Portal; Your search results. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. to our residents. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Enter your email address below and we'll send you a reset email link. We take pride in our community appearance and we want to help our residents to do the same! This initiative can be a revenue source for your community, helping to reduce service charges/levies. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. Daily, transaction-based visibility into your portfolio and your competitive market. Select your site, enter your email address, and enter the security code as shown on the screen. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features). Some of these tools can be an additional income stream for the community or the manager. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. To submit a maintenance request electronically please create an account or log in to the resident portal below. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Excellent customer service is not even just a skill, it is a gift. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. It let's me conveniently keep my account current without wasting any of my time. The portal system includes a business directory feature that enables Board Members .. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Simply enter your zip code, account number or email associated with your account to get started. Receiving an Invitation to Join the Community Portal Reach out and let us know how we can help you. Much of the ResidentPortal app is configurable by the property in which you live. Either you have it or you dont. Amenities: Reserving amenities is easier than ever. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Save time and manage your properties with flexibility. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. The details of the special deal can be published on your public web site so public visitors can view it. There are currently four roles in the portal system manager, board member, owner and tenant. Welcome to Detroit Housing Commission Portal. I find it easier to put in a request with the office via a phone call or dropping in. Renter Background, Creditor Screening Issues, COVID-19 He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Work Orders, Residents, Non-Compliances. Maximize your asset value by optimizing rents while consistently reducing vacancies. Resident Portal Sign In Forgot Password Register Remember Me. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. "- ResidentPortal user5, "Easy to use and available 24/7. Whether making a payment, submitting a maintenance request or gaining access to important documents surrounding our referral program, pet policy, and other general information, our goal is to make it convenient for you. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. Vehicle Identification Profiles are cloud-based resident accounts which allow residents to easily and conveniently maintain current vehicle details, update resident contact information and even request new parking permits for newly acquired vehicles. Apartment owners can view a live customer account. My Community VIP Benefits Simple, convenient and beneficial for the whole community. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. My Community. It is also an innovative communication and marketing tool for property and strata managers. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. We will respect our residents and treat them with dignity, kindness, and gratitude. Im glad my complex utilizes this app. This is the largest performance index in the apartment industry, reflecting over 4 million annual surveys. He is always very cordial and well informative assisting me with my issue and inquiries. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. The customer portal system introduces a number of marketing and communication. Finding all the details of your community has never been easier! Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Choose an option below that best fits your needs. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Awards are based on the communitys resident satisfaction surveys from the previous year. You can even add emergency contact information to!!! * Showing mostly current and some proposed system integrations. Email Password Show Log In "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. I love it! 5 Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Resident Portal Sign In Forgot Password Register Remember Me. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . They can even pay via a secure credit card gateway. The portal system is integrated to a world-leading SMS gateway that enables managers.. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. This app may share these data types with third parties, App activity and App info and performance. Your submission was successful. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. post your unit for sublet, in order to. Log In 1 Click the resident portal button and select "Sign Up" to register. Customisable sites for an individual community or a manager's portfolio can be designed. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. You can also access both systems with one single login. Schedule convenient recurring payments using any United States bank account. Select an option below to begin. Aquarium tanks over 50 gallons are prohibited. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Integrate to the left of the special deal expires going on in the apartment industry, reflecting 4. Privately in their own board Wall, reserved just for them for them you the services needed to a. 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